Privacy Policy

Last Updated: Aug 10 2026

1. Introduction

Gold Coast Elite Transportation (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or book a reservation with us.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Information you provide to us directly, such as when you fill out a contact form, request a reservation, or call or email us:

• Name
• Email address
• Phone number
• Pickup and drop-off locations
• Travel date, time, and flight information (for airport transfers)
• Number of passengers
• Any special requests or notes you provide

Information collected automatically, such as when you browse our website:

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Referring website or search terms
• Cookies and similar tracking technologies (see Section 4)

We do not knowingly collect payment card information directly through our website unless processed through a secure third-party booking or payment provider, in which case that provider’s own privacy policy also applies.

3. How We Use Your Information

We use the information we collect to:

• Process and confirm your reservation
• Communicate with you about your trip, including pickup instructions and flight updates
• Respond to inquiries submitted through our contact form
• Improve our website and services
• Send you information about your reservation, such as confirmations or changes
• Comply with legal obligations

We do not use your information for automated marketing text messages or emails unless you have separately opted in to receive them.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand how visitors use our site. You can control or disable cookies through your browser settings, though doing so may affect certain features of our website.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information with:

• Service providers who help us operate our business, such as booking software providers, payment processors, or email service providers, solely for the purpose of providing our services to you
• Chauffeurs and dispatch staff, to the extent necessary to complete your reservation
• Legal authorities, if required to do so by law, court order, or governmental regulation

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to certain exceptions
• Opt out of certain uses of your information

To exercise any of these rights, please contact us using the information in Section 11 below.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites, such as Google Reviews or Instagram. We are not responsible for the privacy practices or content of those third-party sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Gold Coast Elite Transportation Phone: (516) 500-0613 Email: booking@goldcoasteliteny.com Service Area: Long Island, New York City, the Hamptons, Westchester, Connecticut, and New Jersey